What Is Builders Report Card?

Simply put, Builders Report Card is an issues and warranty claim management tool to assist property owners with;

1. Submission of warranty claims and issues to the builder.

2. Viewing of the progress of associated builder claims and activities with our interactive system

3. The selection of qualified and BRC rated contractors through our continually updated referral listings

Builders Report Card was designed to help assure that all issues you submit to your builder (contractor) are corrected in a professional, timely and consistent manner.  Our issue submission and tracking system provides you the ability to submit issues quickly and effectively online. The Builders Report Card process then tracks each submitted item from inception to correction, assuring your issues are appropriately prioritized with your builder.  In addition to your claim submittals to the builder, our system automatically provides the builder a status of your uncorrected claims on a daily basis.  Claims which when not corrected in a timely manner will be elevated for quicker resolution. We measure your contractors response the for acknowledgement of the claim, timeliness of repair appointments and your over all satisfaction with their corrective actions.  This information feeds our evaluation scoring system while providing you a documented paper trail for each and every interaction you have with your builder.  Builders Report Card continually evaluates builder and sub-contractors customer interaction and satisfaction levels through the feedback data collected keeping their attention centered on maintaining good customer relationships with you, their most important customer.  To assure your privacy, the information is cleansed removing all personal client information prior to being to anyone. Once our final reports are assembled, we provide online access to the quarterly and yearly report-cards for each of our monitored builders. We also publish the information to the general public through our news organizations.  Publicity from our system, both positive and negative, strengthens the builders desire to provide you a positive customer experience in every interaction of your building process.   As you can see, your relationship with Builders Report Card can help assure that your builder provides you fair, customer centric, resolutions and that your construction concerns are their primary concerns. 

Are you looking for a qualified contractor for that new pool, room addition, or just changes to your landscape?  A BRC subscription allows for your review of many contractors, licensed to-do the work.  Imagine getting access to contractors rated by customers just like you.  You will know their strengths, their work ethics and the resulting quality of their past efforts, as well as how they treat their customers both during and after the construction process.  Wouldn’t it be nice to have access to this information before you go to contract on your next project? This is one more advantage you get from BRC.  Subscribe today and let’s make your house a home together.